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How to get a refund?(Older)
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Written by MixPay
Updated over a year ago

1. Install Mixin Messenger

2. Add MixPay bot

  • Sign in to Mixin Messenger and, click 🔍 on the top navigation bar, search for robot: 7000104220.

3. Send the TXID to MixPay

  • Please send the TXID of your transfer to Customer Service and indicate that a refund is required.

4. Received MixPay refund transfer

If you have any questions, please message the MixPay bot(7000104220) directly, and we will reply as soon as possible.

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