1. Install Mixin Messenger
Please visit Mixin's official website to download.
2. Add MixPay bot
3. Send the TXID to MixPay
Please send the TXID of your transfer to Customer Service and indicate that a refund is required.
4. Received MixPay refund transfer
MixPay will transfer the refund to you.
If you have any questions, please message the MixPay bot(7000104220) directly, and we will reply as soon as possible.