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MixPay FAQ
Wallet FAQ
I forgot the PIN. What should I do?
I forgot the PIN. What should I do?
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Written by MixPay
Updated over a week ago
  • Decentralized wallet: This wallet is decentralized and operates without a central authority.

  • No custody by the platform: The platform does not charge your wallet, ensuring that you have complete control over your funds.

  • Irrecoverable if forgotten: If you forget your PIN, there is no way to recover it, as the platform does not hold any of your wallet information.

  • Limited attempts: You can try to enter your PIN 5 times within 24 hours.

  • Gradual recovery: Take your time and attempt to recall your PIN gradually to regain access to your wallet.

Remember to keep your PIN secure and note it in a safe place to avoid losing access to your wallet.

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