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What if my withdrawal is not credited?
What if my withdrawal is not credited?
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Written by MixPay
Updated over a week ago

If your withdrawal has not been credited, first check the transaction status on the blockchain.

You can use a blockchain explorer to find the transaction ID (or hash) and view the confirmation status of the transaction.

If the transaction has been confirmed but not credited, contact the customer support of the recipient's wallet or MixPay for assistance.


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